ATLANTA, Feb. 1, 2018 /PRNewswire/ -- CarNow has received a "Top Rated" Chat Award in the eighth annual DrivingSales Dealer Satisfaction Awards, presented in conjunction with the 2018 National Automobile Dealers Association (NADA) Convention & Expo. CarNow received a top rated dealer satisfaction ranking in the Chat category, as determined by the thousands of auto dealers who are part of the DrivingSales.com community.
CarNow, one of the fastest growing technology companies in automotive, exploded into the chat space with MessageNow, a best-in-class managed messenger product. MessageNow provides deep integrations with industry/dealer content as well as business messaging platforms like Facebook Messenger, Google My Business Messenger and others. These integrations empower a white-glove process online for consumers ultimately smoothing out a key pain point in the shopping process.
"Delivering a white-glove experience on behalf of our dealership partners to their customers is at the core of our business. At CarNow, we put the same passion into the training and on-going support of our dealers," said CarNow's VP of Business Development, Aaron Baldwin. "We are honored to be receiving the 'Top Rated' Chat Award and want to thank all of our dealers for sharing their experience with DrivingSales."
"We congratulate CarNow, on receiving the "Top Rated' Chat Award, an accolade we consider to be one of our industry's most important because it comes directly from dealers," said DrivingSales CEO and Founder Jared Hamilton. "In our eighth year of presenting these awards, we feel especially proud that DrivingSales Vendor Ratings continues to help dealers make smart and informed decisions through thousands of peer reviews that lead them to outstanding service providers such as CarNow. We're thrilled CarNow has been recognized as one of the best by the people to whom their services count the most: the dealer community."
The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year (January – December) at DrivingSales.com Vendor Ratings . DrivingSales Vendor Ratings is the industry's only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.
Full award results are available online at http://events.drivingsales.com/dealer-satisfaction-awards/. Award winners are showcased in the Q1 2018 issue of the DrivingSales Dealership Vendor Buyers Guide which, in addition to being distributed at the 2018 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to the top 100 used car dealerships. For more information on the DrivingSales Dealership Vendor Buyers Guide, please visit: https://www.drivingsales.com/buyers-guide/.
CarNow is a leading provider of live customer engagement solutions for the Automotive industry. CarNow's live-assistance software platform revolutionizes the way dealers communicate and transact with online customers by integrating dealer data, industry data, and best-in-class technical integrations with elegant live-assisted workflows for digital retailing. Launching with its first customer in December 2014, CarNow has become one of the fastest growing technology providers in Automotive. Additional information on CarNow's products, features, and manufacturer certifications can be found at www.carnow.com.
DrivingSales is a professional network serving the auto industry with dealer-driven news and information, online training, and performance data, all to enable dealers to make critical business decisions at their dealerships. DrivingSales' mission is to connect progressive dealership professionals to the people and information they need to maximize their success. Founded by a third-generation car dealer, and opened up to the industry in 2008, today DrivingSales has registered users in over 50% of new car dealerships in the US and is active in several other countries around the globe. To learn more about the DrivingSales community, training or performance analytics visit DrivingSales.com , DrivingSales.com/HCM and DrivingSalesData .com
CarNow Media Relations: Aaron Baldwin, CarNow
aaron@carnow.com
DrivingSales Media Relations:Brinley Nielsen, DrivingSales
brinley.nielsen@drivingsales.com
SOURCE CarNow