REDWOOD SHORES, Calif., March 7, 2017 /PRNewswire/ -- To help customer experience professionals drive sustainable differentiation and deliver predictable and tangible business results, Oracle will host Modern Customer Experience 2017 in Las Vegas, Nevada, April 25-27. Held at the Mandalay Bay Resort, Modern Customer Experience 2017 helps attendees understand today's empowered customers and implement modern best practices in marketing, sales, service and commerce. The event provides insights into real-world business transformation initiatives and demonstrates innovations that push the boundaries of traditional customer experience management approaches.
Empowered customers are accelerating change in all industries and forcing organizations to rethink traditional business models. Modern Customer Experience 2017 helps business leaders from across marketing, sales and customer service successfully manage these changes and leverage new digital technologies to lead successful business transformation within their organizations. To personalize the experience for attendees, Modern Customer Experience 2017 includes dedicated marketing, sales, service and commerce sessions that feature inspiring business transformation stories, hands-on workshops, small breakout sessions, product demonstrations and networking opportunities.
"Innovations in social, mobile and cloud have fundamentally changed the way consumers interact with brands and this is just the beginning as a new wave of technologies such as artificial intelligence and the Internet of Things reach the mainstream," said Des Cahill, vice president and head CX Evangelist, Oracle. "These changes are creating evermore empowered customers that are forcing organizations to rethink traditional approaches to customer experience management. That's why we're bringing together over 3,000 customer experience professionals to discuss the latest CX innovations and best practices at Modern Customer Experience 2017. It will be a great three days packed with inspiration, innovation and impact."
Interested in attending Modern Customer Experience 2017? Register here.
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SOURCE Oracle