CINCINNATI, Sept. 28, 2017 /PRNewswire/ -- As Customer Expo 2017 draws closer, Loyalty360 is happy to announce another round of speaking sessions featuring thought leaders from brands that have been proven to excel in building authentic relationships with consumers. These sessions, as well as many more, can be seen at Customer Expo in beautiful Nashville, Tennessee on November 6-8.
"Loyalty360 conferences have built a reputation for bringing the top minds in customer loyalty together under one roof, and our inaugural Customer Expo will be no different," said Mark Johnson, CEO of Loyalty360. "The sessions announced today are just a glimpse of the exclusive insights we look forward to sharing with attendees at Customer Expo 2017 in Nashville."
"From the Inside Out: CenturyLink's Application of First-Hand Digital Transformation Lessons Creates Effective Client Relationships" features Bill Hurley, CMO of CenturyLink, who will provide exclusive insight into the company's digital transformation, and how this has affected the way it helps clients through the same process.
"Engagement from the Inside Out: MassMutual's Commitment to its Employees Yields Positive CX Results" will see MassMutual SVP, Head of Workplace Solutions Una Morabito sharing with attendees the path that the financial company took to a uniquely engaged workforce, and how that path has built a more successful brand overall.
Finally, in "Customer Chemistry: Inside Thermo Fisher's Quest to Leverage VoC in Building Loyalty Across Product Lines", Thermo Fisher Senior Director of Customer Loyalty Doreen Pippen will explain how the company approached the task of building customer loyalty not only for certain product lines, but across the full spectrum of products offered.
Stay tuned for more Customer Expo news as the conference approaches, and register today with code CUSTOMER10 for a special discounted rate! For more information about attending or sponsoring the show, visit the Customer Expo website or contact Carly Stemmer at CarlyStemmer@loyalty360.org .
About Customer Expo
The inaugural Customer Expo will focus on all aspects of the customer journey, including an exploration of crucial audiences both internal and external. Through a robust slate of best-in-class speakers and interactive discussions, actionable case studies, and proven world class technology suppliers, attendees will learn about the latest theories, best practices, relevant case studies, emerging trends, and strategies that drive measurable behavioral change and quantifiable results.
About Loyalty360
Loyalty360 is an unbiased, objective, and market-driven association for customer loyalty, which seeks to enable and encourage dialogue among industry leaders. Through a unique blend of content, collaboration, and diverse learning opportunities, we've created a network of brands and technology providers that represent some of the best voices that the customer loyalty industry has to offer.
SOURCE Loyalty360