DAYTON, Ohio, Jan. 12, 2017 /PRNewswire/ -- Reynolds and Reynolds announced today that Rob Leary, Reynolds national director of Sales, Fixed Operations, and Terry O'Loughlin, director of Compliance for Reynolds Document Services, are both workshop presenters at the 2017 National Automobile Dealers Association (NADA) Convention & Expo, Jan. 26-29, in New Orleans.
Fixed Operations Workshop
Rob Leary from Reynolds will present, "Rethink Service: How to Capture Every Opportunity," which outlines specific steps dealers can take to embrace service CRM and implement effective technology tools to improve processes, operate more efficiently, and enhance the customer experience—all leading to accelerated profits.
Leary will offer dealers details on how to:
Leary's presentations will be Thursday, Jan. 26, at 4 p.m.; and Saturday, Jan. 28, at 9 a.m. and 10:30 a.m.
To add this workshop to your MyNADAPlanner app, click here.
F&I Compliance Workshop
Terry O'Loughlin from Reynolds will join two other well-known legal experts for the workshop, "A Century's Worth of Compliance Advice," which will recount the gamut of dealer compliance obligations, explain why they exist, and offer advice on how to meet them.
O'Loughlin and panelists will help dealers:
Audience members will also be able to take away a concise summary of the laws discussed, which can be used for future reference.
O'Loughlin's presentations will be Thursday, Jan. 26, at 1 p.m. and 4 p.m.; and Saturday, Jan. 28, at 9 a.m.
To add this workshop to your MyNADAPlanner app, click here.
About Reynolds
Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better business results and transform the customer experience. (www.reyrey.com)
SOURCE The Reynolds and Reynolds Company