KANSAS CITY, Mo., Sept. 26, 2016 /PRNewswire/ -- ICMA -- Public libraries seeking to understand and improve how well they serve their community can take advantage of new offerings from Library Systems & Services (LS&S). The library-specific solutions are part of a company initiative that has been rolled out to support the libraries and make the most of their patron services with the resources available. The news was announced at ICMA 2016, the annual conference of the International City/County Management Association.
Driven by the high expectations of local governments and library users, this new initiative allows libraries to take a customer relationship management approach to operations. A heavy emphasis on technology ensures key data gets collected and evaluated, and trends from it are identified. The offerings include:
"Cities and counties face many fiscal challenges but still need their libraries to function at a high level," says Chris Ourand, vice president of marketing and communications. "The launch of our a la carte services and data-intensive solutions gives libraries a way to move forward with greater insight into their operations, more efficiency and additional patron satisfaction."
About Library Systems & Services
Library Systems & Services (LS&S) operates more than 80 public and special libraries around the country through public-private partnerships. Under this model the company enhances the collections, programs and technology that enables libraries to continue fulfilling educational and vocational needs. Communities gain an abundance of advantages ranging from simplified administration to improved literacy and strengthened workforce and economic development.
SOURCE Library Systems & Services