SAN FRANCISCO, Feb. 1, 2021 /PRNewswire/ -- Today Simplr, a human-first, machine-enabled customer experience solution, announced the launch of its first MOMENTOUS conference. MOMENTOUS is a three-day virtual event for CX, marketing and eCommerce professionals and is scheduled for April 6-8, 2021.
Meeting the demands of the NOW customer, who is always on and always online, is the new battleground for brands. MOMENTOUS attendees will learn what's next in CX, including new strategies for meeting those demands, among them an innovative approach called NOW CX.
The growing list of industry experts who will be speaking at MOMENTOUS includes:
Several sessions are planned for each day of the conference. Topics include:
"Brands are facing a time like no other, filled with equal parts opportunity and uncertainty but one thing is a given: winning the 'always on' NOW customer is essential," said Daniel Rodriguez, CMO of Simplr. "As more companies move online and consumers settle into new behaviors, businesses are trying to understand what they need to do—or ditch—in order to meet the new standards of CX excellence. We're designing MOMENTOUS to help them do just that."
Visit simplr.ai/momentous for more information and to reserve a space.
About Simplr
Simplr offers companies a human-first, machine-enabled customer experience solution that meets the demands of the NOW Customer across all digital channels. Offering a combination of a uniquely talented, flexible, and scalable staffing pool, AI-based technology, and actionable intelligence, Simplr allows companies to immediately expand their customer service capacity and engage customers with speed, empathy, and precision. With Simplr's NOW CX solution, premium brands are eradicating customer neglect, turning browsers into buyers, and turning customers into fans. Simplr is funded by Asurion, which continues to support its growth.
SOURCE Simplr