PARSIPPANY, N.J., June 22, 2016 /PRNewswire/ -- Solix, Inc., a leading best-in-class provider of program management, regulatory compliance and customer care services throughout the United States, will be exhibiting its Solix Connect customer care services at the 17th Annual Call Center Week Conference and Expo June 29 & 30 at the Mirage in Las Vegas.
Solix, which was named Finalist at Call Center Week in 2014 for the Best New Mobile Customer Strategy award, will be meeting guests at Booth 322 and providing information on Solix Connect—a comprehensive 100% US-based contact center solution customized to deliver a level of service absent from "big-box" call centers.
Organizations ranging from government agencies to health insurance providers and utilities have seen the benefits of using Solix Connect to enhance their customer offerings. Solix Connect answers the call for a higher-quality customer experience while offering cost-efficiency and scalability. Agents are highly trained to provide callers with personalized and effective interactions while working as an extension of a customer's brand to ensure consistency and professionalism with every opportunity. In addition to live agent, IVR and auto/predictive dialing services, Solix offers end-to-end program management including application intake and eligibility determination as well as robust reporting for program integrity. Customer engagement is also supported through fulfillment solutions including inbound document scanning, mail processing and back-office support functions that streamline operations.
As part of its continuing commitment to provide exceptional service and cutting-edge solutions, Solix will debut its new state-of-the-art customer care platform later this year.
To learn more about how Solix helps customers achieve success, please visit www.solixinc.com, call 800-200-0818 or email solutions@solixinc.com.
Media Contact: Gene King
Solix, Inc.
973-581-5320
gene.king@solixinc.com
SOURCE Solix, Inc.