SAN FRANCISCO, June 15, 2016 /PRNewswire/ -- SugarCon 2016 -- Aavaz, a Los Angeles based provider of integrated voice management solutions, today announced the release of SugarOnTop®, its new PBX application designed to integrate with SugarCRM. It offers a plug and play solution for businesses to truly track and make every call count towards business goals. The appliance complements Aavaz' call center focused hybrid cloud and premise-based dialing solutions for telesales, telemarketing and tele-support, and makes professional call management accessible to the SMB sector. SugarOnTop was launched at SugarCRM's annual SugarCon event, which is being held in San Francisco from June 14 – 16, 2016.
Reflective of its "out-of-the-box" integration with Sugar, the Aavaz SugarOnTop® appliance enables small and medium businesses to make calls like professional call centers for both outbound telesales/marketing and inbound sales/support organizations.
According to Aavaz US-based General Manager and co-founder Keith Mintzer, "Our suite of voice solutions is designed to increase agent efficiency through ease of use and intelligent tracking and follow up. Aavaz can increase outbound telesales performance for our clients by as much as 50%. It enables callers – both onsite as well as virtual - to be trained and become fully operational in less than 30 minutes. All that is needed is internet connectivity and a soft phone to be operational."
"The Aavaz SugarOnTop appliance is intuitive and user-friendly, which makes it an ideal fit for organizations that want to track all customer voice touch points in a seamless manner," Mark Weitzel, Senior Director of Worldwide Alliances for SugarCRM. "SugarOnTop will be a great addition to our solution providers' arsenal to provide their clientele with industry-leading solutions built on the SugarCRM platform."
The Aavaz SugarOnTop® Appliance will be available for shipment in July 2016. The Cloud-based version of Aavaz – which also integrates with Sugar – is available immediately.
About Aavaz:
Aavaz (which means Voice or Song in Indian, Arabic and Persian languages) is a U.S. based division of Tekege Solutions, offering a Cloud Call Center Product Suite featuring enhanced Dialer, IVR and PBX integrated with the business end CRM, Contact, Lead and Ticket management functions.
Aavaz brings call center precision to the forefront and call center set up and operational costs to the minimum. With 99% up time, detailed reporting, out-of-the-box functionality, scalability and intelligent user experience specifically catered to the call center world, Aavaz is the ideal solution for a wide range of call center, telesales, tele-support and telemarketing organizations.
- See more at: http://www.aavaz.biz/presskit/
Media Contact:
Keith Mintzer, General Manager, North America
609-923-1020
kmintzer@aavaz.biz
SOURCE Aavaz