SAN FRANCISCO, May 1, 2018 /PRNewswire/ -- Solv Health, the leading site where people find urgent care centers, and the Urgent Care Association of America, the largest membership of urgent care centers in the United States, today released the results of its joint 2018 Consumer Health Report, "The Rise of the Practical Patient." Solv and UCAOA set out to unpack the confusion and misconceptions around how consumers are approaching healthcare. Results revealed that consumers are pushing the healthcare industry forward by demanding visibility on cost and coverage, using technology that enables ease of healthcare access, and choosing providers that are willing to make healthcare more convenient.
Solv surveyed 1,386 Americans about their needs and attitudes when engaging with the U.S. healthcare system. Findings suggest changes in the way consumers are engaging with healthcare and a rising demand for convenient, practical care options.
"The call for convenience is loud and clear," said Heather Fernandez, CEO and co-founder of Solv Health. "Consumers are expecting technology to provide the basic conveniences that practically every other industry provides. While there is great faith and certainty in the positive impact that predictive technology and artificial intelligence will have on healthcare in the near future, the current reality is that providers have yet to cover the basics."
Specific report findings include:
"Urgent Care has been built upon the tenants of consumer satisfaction and high quality care", said Laurel Stoimenoff, President of UCAOA. "The clear alignment between consumer desires and existing urgent care capabilities reaffirms that we are on the right track on delivering a much awaited healthcare revolution."
About Solv
Solv Health is a consumer-centric technology company focused on transforming the consumer experience around finding and receiving same-day care. With both provider software and mobile-optimized consumer app, Solv believes that access to high quality, last-minute care should be simple, fast, and effortless.
About UCAOA
The Urgent Care Association of America exists to advance and distinguish the role of urgent care medicine as a healthcare destination and support the ongoing success of membership through education, advocacy, community awareness, benchmarking and promoting standards of excellence. Next week (May 6-9) UCAOA is hosting the largest urgent care convention and expo in Las Vegas.
SOURCE Solv