AUSTIN, Texas, April 4, 2018 /PRNewswire/ -- ESO, the leading data and software company serving fire departments, emergency medical services (EMS), and hospitals continues its integration of FIREHOUSE Software®, following the acquisition announcement in October. The ESO and the FIREHOUSE Software team is focused on delivering a more robust and reliable infrastructure, as well as enhancements to customer service and support to help departments better achieve their mission. The team is also developing a product roadmap for delivering new products and enhancements that provide the innovation, reliability and ease-of-use customers require from their fire records management system.
"We're excited by the ongoing work to serve our departments across North America and delivering the next generation of products built with the combined expertise of the FIREHOUSE team and ESO," said Shelley Koegler, Vice President, Fire for ESO. "The integration of teams, the further integration of systems and products, and the sharing of knowledge across the organization is continuing to make us stronger. Ultimately, we want to provide the best and most comprehensive solutions to our customers, and we are confident in the strides we are making on that front."
Major product/service enhancements and milestones include:
Some of the key next steps in the integration include:
"Even with our early success and the overwhelming interest in our products, we have a great deal of work ahead of us," added Koegler. "We appreciate the support and feedback of our customers in helping direct our joint future. Change like this is never easy, and we have had some challenges along the way. However, the enthusiasm and focus of our team, the support of our customers, and the exceptionally high interest in purchasing our software has set a solid foundation for our mutual success.
We look forward to the continued development and delivery of products and the growth of our community of customers. Together, we will fulfill our mission of helping fire, EMS and hospital professionals improve community safety and healthcare through the power of data."
For more information about ESO's fire solutions, visit: www.esosolutions.com/fire.
About ESO
ESO Solutions, Inc., is dedicated to improving community health and safety through the power of data. Since its founding in 2004, the company has been a pioneer in electronic patient care records (ePCR) software for emergency medical services, fire departments and ambulance services. Today, ESO serves more than 13,000 agencies throughout the U.S. The company's healthcare, public safety and technology experts deliver the most innovative software and data solutions on the market, including the industry-leading ESO Electronic Health Record (EHR); ESO Health Data Exchange (HDE), the first-of-its-kind healthcare interoperability platform; record management system (RMS) for fire departments; and ambulance revenue recovery/billing software. ESO is also playing a leading role in helping EMS provider organizations across the nation successfully transition to NEMSIS Version 3 and new state standards for electronic patient care reporting.
ESO is headquartered in Austin, Texas. For more information, visit www.esosolutions.com.
SOURCE ESO Solutions, Inc.