News Releases

HDI Announces Ten-Week Sweepstakes Leading Up To Annual Conference & Expo with $5,000 in Total Prizes
Industry Leading Technical Support Event Kicks Off April 12 in Orlando

COLORADO SPRINGS, Colo., Jan. 12, 2016 /PRNewswire/ -- In anticipation of its annual HDI 2016 Conference & Expo, HDI, the first membership association and certification body created for the technical support industry, announced the launch of its Go for the Gold Sweepstakes. During the ten-week online sweepstakes, participants will have the opportunity to win a total of $5,000 in tech/athletic prizes each week, tying into the event's Olympic theme.  The sweepstakes will run from January 12 to March 19, 2016. For details, and to enter, visit  


HDI 2016 is the most comprehensive event for the technical support industry, uniting the best speakers, solution providers, and networking events. Held April 12-15, 2016, at the Rosen Shingle Creek in Orlando, the conference will feature five inspirational keynotes, more than eighty content-rich breakout sessions within nine tailored learning tracks, various networking opportunities, and an Expo Hall of more than 60 industry leaders and solution providers showcasing their latest technologies, ideas, systems, and methodologies. Nearly 2,500 of the most respected professionals in the technical support and service management industry are expected to be in attendance.

Additional details about the Go for the Gold Sweepstakes:

  • Multiple one-click entry options available, through Facebook, Twitter, and sweepstakes app. No limit to the number of entries per participant.
  • A $500 prize (approximate) will be awarded each week during the sweepstakes (ten total prizes); no limit to the number of prizes a participant can claim throughout the ten weeks.
  • Open to legal residents of the United States (excluding Puerto Rico) and Canada (excluding Quebec).
  • Total prize package valued at approximately $5,000.

"With our biggest annual event happening later this spring, we wanted to offer professionals the opportunity to learn more about the HDI 2016 Conference & Expo as they interact with peers and enter to win cool prizes such as a FitBit, Apple Watch, gym membership, mountain bike, and more," says Michelle Frilow-Steenhoek, HDI's Director of Events and Conferences. "The Go for the Gold Sweepstakes provides a fun and engaging way to become involved in the tech support space through a friendly competition that unites professionals within the field."

For more information on the HDI 2016 Conference & Expo, and to register for the event, visit  

About HDI
Founded in 1989, HDI is the first membership association and certification body created for the technical support industry. Since then, HDI has remained the source for professional development by offering the resources needed to promote organization-wide success through exceptional customer service. In other words, we help professionals in service management better serve customers. We do this by facilitating collaboration and networking, hosting acclaimed conferences and events, producing renowned publications and research, certifying and training thousands of professionals each year, and connecting solution providers with practitioners. Learn more at  HDI is organized by UBM Americas, a part of UBM plc (UBM.L), an Events First marketing and communications services business. For more information, visit

Kimberly Samra

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